We were so impressed, we’re now working on new projects with Fresh. I would recommend them without hesitation to anyone needing a great resource in a very demanding field.
In the aftermath of Hurricane Sandy, I needed a reliable provider to determine the extent of the mold damage to the co-ops my firm manages, and then deal with cleaning it up. Joe and the Fresh team are extremely reliable in every way. Firm management came quickly to each scene and worked with us to solve the problems at hand, even ones that would put no revenue into their pockets; I found them to be empathetic and supportive. Their work was efficient and complete, and they came when they said they would.
I would highly recommended Joe to anyone who needs this type to work done.
From the thorough inspection, to the fair estimate, and the completion of the work, everything was handled in a professional and timely manner.
I found Joseph to be knowledgeable, honest, and personable.
He came to give me an estimate and said he was “not impressed” by the looks of the problem area (my lower level- mainly the laundry room, adjoining bathroom and garage) since it did not appear to have any major mold issue. I then gave him a copy of my mold report and he was alarmed but puzzled as to where the one bad mold could have been since the area did not appear to have a lot of mold. He explained to me the mold that he was concerned about (i did do some research and was also concerned about it) and took a second look to find the source.
He took his time, and then went over his suspicions with me and gave me a very fair estimate for the work. I hired them out of 3 estimates and he came with another guy to do the work on the set date. He left air scrubbers on for 2 days and then came to collect it and retested the air with 2 more samples- one being directly inside the suspected room. The results came back – I did have to call him for it after anxiously waiting a couple days past when he said they would be available, but I got good results. I was not pleased with the mess they had left on my floor- nothing huge but i think they should have wiped the floor clean of any marks that were not there before, but that is my only complaint. I would recommend Joseph to others. He is honest, fair, and personable.
My tenants found some surface mold on the walls in the basement of one of my rental properties, and were worried that they were exposing themselves to harmful mold. I called Joe at Fresh Maintenance and asked him to come and take a look. He was on time for the appointment we made, and he went right to work assessing the situation. He used his nifty “see through the walls” gadget and didn’t find any serious concerns.
I was pleased to find out that the mold was just ordinary mold that you would find in a shower, and that some cleaning and painting was all we needed to do. And most importantly, my tenants were very happy and relieved. They even called me to tell me how happy they were that I hired a professional to investigate the mold issue. They are having a baby any day so this was a real concern. Having Joe there to calm them down and explain to them that there was nothing there to be worried about, they can now have their baby with peace of mind.